Understand the issue
Collect status information and available diagnostics. Help identify the affected server and what needs investigation.
AI-SERVERS
DCMedic — SERA
SERA stands for Server Emergency & Recovery Agent. We are developing it to track server health, diagnose issues and support operational recovery.
Under developmentPrivate
Server Emergency & Recovery Agent
SERA stands for Server Emergency & Recovery Agent, a tool for handling operational issues and supporting server recovery. It is part of the DCMedic project.
It helps administrators understand what is happening on a server, assess available diagnostic information and plan the next steps. Its purpose is to support incident resolution and the return to operation.
It is an internal tool under development. Partner access is available on request by arrangement with the operator.
DCMedic — SERA on DCMetrikDiagnostics and recovery
We are developing DCMedic — SERA to support our own and customer AI infrastructure. The project is currently private.
Support incident resolution
Provide information for intervention and recovery checks. Access and individual actions must stay within the administrator’s permissions.
Consider the project impact
Consider downtime, unused capacity and recovery costs alongside the technical fault. Integration with the DCMetrik financial view is part of the development direction.
From a single fault to overall costs
The aim is more than getting a server running again. We want evidence for deciding whether to repair, replace a component or change the operating setup. We consider service costs, lost revenue and long-term reliability.